Terms & Conditions

Effective date: Jan, 2025

INTERPRETATION

In these Conditions:

Australian Consumer Law means the law as set out in Schedule 2 of the Competition and Consumer Act 2010.
Authorised Persons means the Recipient’s officers, employees, financiers and contracted professional advisers who reasonably require access to Confidential Information for the purposes of this Contract.
Business Day means a day that is not a Saturday, Sunday or public holiday in South Australia.
Confidential Information means all Information relating to the affairs of the Provider disclosed or made available to the Recipient or an Authorised Person by or on behalf of the Provider for the purposes of this Contract and includes:
1. Information that is by its nature confidential;
2. Information that is identified as confidential;
3. Information that the Recipient or Authorised Person knows or ought to know is confidential;
4. Information comprised in or relating to any Intellectual Property Rights of the Provider or any other person;
5. Information relating to the financial position of the Provider or any other person;
6. Information that has any actual or potential commercial value to the Provider or to any other person; and
7. Derived Information.
Client means the Client specified in the Quotation or if there is no such quotation, or there is no Client specified in the quotation, the receiver of the Services from Periscope and includes any servants, agents, or contractors acting on behalf of the Client where the context permits.
Conditions means these terms and conditions.
Consequential Loss includes any loss of data or profits, loss of anticipated savings, economic loss or interruption of business or any other indirect or consequential loss.
Consumer means a “consumer” as that term is defined in Section 3 of the Australian Consumer Law.
Consumer Guarantees means the consumer guarantees under the Australian Consumer Law.
Contract means a contract for the supply of Services in accordance with these Conditions, as evidenced by the acceptance of any Proposal and Quotation in accordance with clause 3 from the Client to Periscope.
Derived Information means any information derived or produced by the Recipient or any Authorised Person wholly or partially from any Confidential Information.
Disbursements means third party costs incurred by Periscope on behalf of the Client which from time to time may be listed in the Quotation or otherwise advised to the Client by Periscope in writing.
DocuSign means the website www.docusign.com, or any other website operated by DocuSign from time to time.
End Date means the end date specified in the Quotation, unless automatically renewed in accordance with clause 7.2.
Fee has the meaning given to that term in clause 18.1.
Periscope means Periscope Media Pty Ltd ACN 633 627 399.
Implied Terms means any guarantees, conditions, warranties or other terms implied by any Australian Commonwealth, State or Territory laws (excluding the Australian Consumer Law), or the laws of any other jurisdiction.
Information means information of any nature, knowledge, technology, ideas, technical data, concepts, techniques, processes, formulae, expertise, models, drafts and diagrams, drawings, computer programs, source codes, object codes, user manuals, programming manuals, modification manuals, flow charts, software listings, trade secrets, inventions, discoveries, designs, methods, knowhow, and any other scientific, computing, technical or manufacturing information and data whether recorded or not.
Intellectual Property and Intellectual Property Rights include property and rights in connection with copyright (including future copyright and rights in the nature of or analogous to copyright), know-how, trade mark, service mark, design, inventions (including patents), semi-conductor or circuit layout rights, trade, business or company names, or other proprietary rights, or any rights to registration of such rights (including all renewals and extensions) whether created before or on or after this Contract.
Liabilities means liabilities, losses, damages, actions, causes of action, arbitrations, claims, orders, judgments, outgoings, costs (including legal costs calculated on a solicitor and own client basis) and expenses, whether present or future, actual or contingent.
Proposal means any Proposal for Services put forward by Periscope to the Client, which will be subject to a Quotation and these Conditions.
Provider means a party who discloses or authorises the disclosure of Information for the purposes of this Contract.
Quotation means a quotation supplied by Periscope to the Client in respect of the Services.
Recipient means a party to whom Information is disclosed for the purposes of this Contract.
Reputation Management Services means services provided by Periscope to the Client with a view to seeking the removal, modification or suppression of online material relating to the Subject Person and includes, for the avoidance of doubt, creating and publishing online content, establishing or operating websites or web pages, and applying search engine optimisation techniques for the purpose of influencing the ranking or visibility of online material.
Revenue means all revenue and income of any kind derived by the Client without any deductions whatsoever.
Sales Data means any information reasonably required by Periscope to validate the amount of Revenue derived by the Client.
Services means the services provided by Periscope, being a full-service digital marketing agency specialising in SEO, Google Ads and website development, to the Client from time to time and which are the subject of a Quotation.
SEO means Search Engine Optimisation.
Start Date means the start date for the Services as outlined in the Quotation.
Subject Person means the Client or a nominated individual in respect of whom Periscope is engaged to perform Reputation Management Services.
Term means the term during which Periscope will provide the Services to the Client, which will commence on the Start Date and end on the earlier of the End Date and the date of cancellation of the Contract in accordance with these Conditions.

GENERAL
1. These Conditions apply to all Services provided by Periscope from the date of publication of these Conditions to Periscope’s Clients and the Client is deemed to have read and accepted these Conditions when accepting a Proposal and Quotation in accordance with clause 3.
2. These Conditions shall prevail over all inconsistencies in a Proposal and Quotation, unless Periscope expressly agrees otherwise and that agreement is acknowledged in writing.
3. Periscope may vary these Conditions and any such variations will have effect from the date of publication to the Clients of Periscope.
ACCEPTANCE OF THE CONTRACT
1. The Client is deemed to have accepted the Quotation provided by Periscope and the terms of the Contract by:
  1. acceptance by e-signing through DocuSign;
  2. signing and returning the acceptance contained in the Quotation; or
  3. making any payment or part-payment to Periscope for the Services; or
  4. instructing Periscope verbally to commence or continue providing the Services;
  5. providing a written acceptance, whether by post, email correspondence, fax or other means, stating that the Client accepts the Quotation or instructing Periscope to commence providing the Services; or
  6. paying any invoices for payment issued by Periscope calculated by the terms of this Contract.
PAYMENT
1. By accepting a Quotation from Periscope to perform Services, the Client agrees to pay Periscope’s fees in full, without set-off, in the amounts, in such manner, and at the times (on or before the due date for payment) as specified in the Quotation.
2. Periscope reserves the right to charge the Client for costs incurred resulting from the Client varying its instructions, correcting any errors or omissions referred to in clause 5.2, or requiring Services urgently.
3. Any costs or charges incurred by Periscope in collecting or attempting to collect overdue amounts must be paid by the Client to Periscope on demand.
4. Periscope reserves the right to charge interest at the rate of 12% per annum on all overdue amounts owing to it. Such interest will accrue daily and is payable on demand.
5. Payment will not be taken to occur until all cheques tendered or electronic funds transfer in discharge of amounts owing to Periscope have been presented or received and cleared in full.
PROVISION OF THE SERVICES
1. Periscope will supply the Services on the basis of the Proposal and Quotation and the information provided by the Client.
2. Periscope will not be responsible for any errors or omissions resulting wholly or partially from incomplete or unclear instructions or information provided by the Client.
3. Any timeframes for provision of the Services made known to the Client are estimates only and Periscope is not liable for late provision or non-provision of the Services.
4. The Client may cancel an accepted Quotation for Services if Periscope is unable to deliver the Services within 90 days of any specified timeframe for the provision of Services.
5. Except where clause 5.4 applies:
  1. Periscope is not liable for any loss, damage or delay occasioned to the Client or its customers arising from late or non-provision of the Services;
  2. late provision or non-provision does not vary these Conditions or relieve the Client from its obligations to accept and pay for the Services.
INFORMATION AND MATERIALS PROVIDED BY THE CLIENT FOR THE SERVICES
1. The Client is to provide Periscope with any and all information, material and access that is reasonably requested by Periscope in the timeframe and manner specified by Periscope.
2. The Client warrants that such material or information provided is true and correct and that it does not violate any laws or infringe the rights of any third party
3. If the Client fails to provide the information, access and/or materials within the timeframe specified by Periscope then Periscope, in its sole and absolute discretion, may charge the Client additional costs as a result of this delay.
4. The Client warrants that it owns or is licenced all intellectual property rights in the information and/or materials provided and indemnifies Periscope against any claim that may be made if the Client is in breach of this clause. The Client warrants that the information and/or materials provided is compliant with clause 25 of these Conditions.
5. In the circumstances contemplated by clause 18.2, the Client warrants to Periscope that the information it provides is current, true and accurate.
TERM OF THE SERVICES AND AUTOMATIC RENEWAL
1. The Term for the Services to be provided by Periscope to the Client will begin on the Start Date and expire on the End Date (Initial Term), unless cancelled earlier in accordance with these Conditions.
2. At the expiry of the Initial Term, the Term will be automatically renewed for successive periods of six (6) months each (each a Renewal Term), under the same terms and conditions as the Initial Term (except as varied pursuant to clause 7.3), unless the Client provides a written cancellation notice to Periscope not less than 30 days prior to the expiry of the Initial Term.
3. Not less than two (2) months before the expiry of the Initial Term or any subsequent Renewal Term, Periscope may provide the Client with written notice detailing the commercial terms for the upcoming Renewal Term (Renewal Term Proposal), which are deemed to be accepted by the Client for the Renewal Term unless the Client notifies Periscope of its intention to cancel this Contract.
4. For the avoidance of doubt, if for any reason Periscope does not notify the Client as contemplated in clause 7.3, then the Renewal Term will be under the same terms and conditions as the Initial Term in all respects.
5. During any Renewal Term, the Client may cancel this Contract with Periscope on one (1) month’s notice, provided such cancellation is by written notice to Periscope.
NO GUARANTEE OF SUCCESS OF THE SERVICES
1. Periscope will exercise all due care and skill in performing the Services but makes no warranty that the delivery of the Services will:
  1. result in their website being highly ranked organically or their Google Ads being the first that appear;
  2. result in an increase in the business (and profits of the business) of the Client;
  3. result in an increase in the exposure of the brand of the Client;
  4. increase the social media following of the Client;
  5. boost the public profile of the Client; or
  6. result in the Client obtaining any other desired outcome.
Use of the Services BY THE CLIENT for third parties

Where a Client is using the Services provided by Periscope for further works and/or services that are being provided to a third party then:

the Client acknowledges and agrees that Periscope has no contractual relationship with any client, customer or consumer of the Client (“the Client’s Customers”) and no rights, benefits, or obligations under this Contract are transferred to the Client’s Customers by Periscope, and that these Conditions will apply insofar as they can to the Services that are ultimately provided to the Client’s Customers.
the Client agrees to the terms of the Contract on behalf of the Client’s Customers and acknowledges that this Contract do not govern the relationship between the Client and the Client’s Customers. For sake of clarity, this means that the Client is required to satisfy all responsibilities under this Contract and by way of example this means in providing information under clause 6 and complying with payment obligations under clause 4.
clause 8 applies to the Services provided to the Client for use by the Client’s Customer.
the Client must not:
1. misrepresent Periscope or the nature, quality, or scope of Periscope’s Services to the Client’s Customers;
2. hold itself out as an agent, representative, or affiliate of Periscope to the Client’s Customers;
3. provide any warranties, guarantees, or assurances on behalf of Periscope to the Client’s Customers; or
4. engage in any conduct that may adversely impact Periscope’s reputation, competitiveness, or integrity when providing the Services to the Client’s Customers.
the Client indemnifies and holds harmless Periscope, its officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal costs) arising from or in connection with:
1. any claim, demand, or legal action brought against Periscope and/or the Client by a Client’s Customer;
2. any misrepresentation, negligence, or breach of this Contract by the Client which results in action being taken by the Client’s Customers; and/or
3. any use, misuse, modification, or unauthorised representation of the Services by the Client’s Customers.
the Client must promptly notify Periscope of any complaints, claims, or issues raised by any of the Client’s Customers regarding the Services and subsequently provide all information relevant to such matters that Periscope reasonably requests.
the Intellectual Property clause at clause 25 will apply to the Client’s Customers.

Artificial Intelligence
1. The Client consents to Periscope in performing the Services:
  1. using tools incorporating artificial intelligence technologies, including but not limited to large language models, machine learning systems, and image, text and data generation tools (AI Tools); and
  2. providing Information of the Client (including Confidential Information) to AI Tools.
2. To the fullest extent permitted by law, the Client releases and indemnifies Periscope from and against any liability, loss (including Consequential Loss), costs or damage arising from any unauthorised access to, disclosure of, or use of the Information of the Client (including Confidential Information) provided to any AI Tools as part of Periscope providing the Services.
WEBSITES
1. General
  1. Periscope does not warrant that any website it creates for the Client (Website) will be mobile responsive for all devices nor does it guarantee that the website created will be suitable for every website browser.
  2. Periscope does not guarantee the integration, functionality and continual operation of third party integrations, applications, plug-ins and software (Third Party Platforms) that are installed on the Website. Periscope will not be responsible for any loss or damage suffered or incurred as a result of such failure in these Third Party Platforms. The Client also acknowledges and agrees that their activities and use of these Third Party Platforms may be subject to additional terms of service for each Third Party Platform.
  3. Periscope Media recommends that the Client takes out their own insurance policy which covers cyber hacking and loss of business caused by any hacking or failure of the Client’s website.
  4. Periscope Media recommend that their Clients include on the Website a privacy policy and website terms of use, and Periscope Media will not include these documents on the Website they produce unless these are provided by the Client.
  5. It is the Client’s responsibility to ensure that the domain name for the Website is secured and that they continue to renew and pay for the renewal of such domain name. If the domain server fails, Periscope is indemnified by the Client for any and all liability, loss or damage that may be suffered as a result of such failure.
  6. If a Client has an existing website and they ask Periscope, as part of the Services, to make amendments or upgrades to that website then Periscope does not guarantee that the amendments or upgrades they made will work and will not be liable for any failure of that website.
  7. The Client gives Periscope permission to access and use their information to third party services that are to be included on their website and to store any login credentials for that service.
  8. Periscope does not have any relationship with users of the Client’s website (End Users) therefore Periscope is not responsible for how the Client handles information on the End Users. The Client is responsible to provide notification to their End Users, and to the relevant authorities if required, of any security breach.
  9. Elements of the Website and Third Party Platforms may automatically update from time to time and the Client agrees to receive such updates.
  10. The Client must not reverse engineer the software or website produced by Periscope.
2. Building the Website
  1. If the Client instructs Periscope to transfer the contents of an old website to their new one, or to transfer their website in any manner, then the transfer of this website will be at the sole and absolute risk of the Client and if any data is lost through this process then the Client will indemnify Periscope for any resulting loss or damage as a result of the same.
  2. The number of revisions of the draft website that will be offered by Periscope to the Client will be outlined in the Proposal. If the Client wants further revisions or amendments made the website in excess of the number outlined in the Proposal then such revisions will be charged to the Client at Periscope’s hourly rate, which hourly rate Periscope will advise to the Client in writing before they proceed to work on such revisions.
  3. If, during the build of the website, a critical error occurs through no fault of Periscope then the Client will indemnify Periscope from any liability, loss or damage that occurs as a result of such critical error.
3. Handover of the Website
  1. Once Periscope have completed creation of the website they will pass control of the website over to the Client. From this point in time Periscope will no longer be involved in the maintenance, updating and operation of the website. It will be up to the Client to continue to maintain and update the website and Periscope will not be liable for any failure of the website, or for any error caused by the Client failing to operate or update the website correctly.
  2. Once the website is completed by Periscope and handed over to the Client it will be owned by the Client, subject to Periscope retaining intellectual property rights in the website design in accordance with clause 25.
  3. After the website is handed over to the Client, the Client will be responsible for all backup and security of the website and Periscope will have no liability for this.
  4. If the Client requires any amendments to be made to the website by Periscope after the website is handed over then such works will be charged at Periscope’s hourly rate, which Periscope will advise to the Client in writing.
  5. Periscope will be in no way liable for any loss, damage, demand, liability, claim or expense made against the Client by any third party as a result of the way in which the Client uses the website, including the content posted on the website.
4. Ongoing works for websites produced by Periscope
  1. The Client can request that Periscope provide ongoing services in respect of the website, which services will be agreed between Periscope and the Client. Such service will be provided for the monthly fee as provided in writing from Periscope to the Client.
GOOGLE ADS
1. Whilst Periscope can prepare Google Ads for the Client, Periscope cannot guarantee the number of clicks any Google Ad will receive.
2. Periscope will research the business of the Client and use high traffic keywords to create the Google Ad.
3. The Client’s website may affect the performance of the Google Ad, its positioning and conversions.
4. Google Ads will be charged per click, and the Client’s credit card will be provided for these charges to be made to as a disbursement in accordance with clause 19.
5. If there is a special offer made by the third party advertisement engine promoter, Periscope does not guarantee that such offer will be ongoing or continuous and such promotion will be in the control of the third party.
6. Any account established for the purpose of these advertisements will be an account owned and controlled by Periscope.
7. When the Client cancels the Service or at the expiry of the Term, Periscope will pause the account and paid advertisements and remove the credit card details of the Client after the last bill is issued for the paid advertisements to date.
8. Periscope cannot control where a paid advertisement gets reposted.
9. Images used by Periscope in any paid advertisements are to be royalty-free images and will either be stock pictures or pictures that are taken from Periscope’s website or social media pages. The Client may also provide such images to Periscope for their use. The terms of clauses 25.4 and 25.6 will apply to these images.
10. Any GoogleAds account will be subject to the terms and conditions of Google.
11. The Client acknowledges that Google has the ability to reserve the right to refuse advertisements for any reason. In the event of such refusal the Client acknowledges and agrees that it will remain liable to pay the fees of Google as well as those of Periscope.
SEO
1. The Client acknowledges that SEO listings are organic, meaning there is no way to control how a page is listed through SEO, and SEO is merely a tool to help organic growth and listings of the Client’s website.
2. Periscope may arrange for blogs to be published including links to the Client’s website, and information about their products or services to assist in the process of improving the Client’s SEO. This will result in back links being added to the Client’s website, which the Client approves of by instructing Periscope to provide SEO services to them. Periscope has no control over what these back links and blogs will contain nor can they control whether they will continue to stay live.
3. The Client understands that if their website is hacked this will cause their SEO rankings to drop and this will be at no fault of Periscope.
4. Periscope cannot control any negative SEO that a competitor may use against the Client and does not guarantee that they can remedy any negative SEO.
5. Periscope owns all intellectual property in its SEO works and has no obligation to show the Client what it does for the purpose of its SEO.
6. When the Term expires or the Client cancels the Contract, Periscope will not be responsible for the removal of any SEO or external links created.
7. The Client acknowledges that the SEO service provided is an intangible service.
8. If there is any amendment by third parties and their requirements of SEO, Periscope does not guarantee that their SEO practices will mirror the same.
Reputation Management Services

By accepting a Quotation from Periscope to perform Reputation Management Services, the Client:

authorises Periscope to act on behalf of the Subject Person in creating websites or accounts on websites in the name of the Subject Person, as deemed to be required to perform Reputation Management Services in Periscope’s discretion;
warrants that:
1. it has the necessary authority to enter into and perform its obligations under this Contract;
2. the execution and performance of this Contract does not violate any applicable law or other contract or obligation to which the Subject Person or the Client is a party or is otherwise bound;
acknowledges and agrees that:
1. Periscope does not guarantee or warrant the success of the Reputation Management Services, the outcomes of which may vary and/or not achieve the Client’s or the Subject Person’s desired results;
2. the provision of Reputation Management Services may have unpredicted and unwanted outcomes, including but not limited to negative responses and/or publicity from third parties;
3. Periscope does not warrant or guarantee that search results in respect of the Subject Person will be uniform across all search terms or search engines, as the inclusion or exclusion of particular keywords, variations of the Subject Person’s name, or other search terms may cause differences in the position, ranking, or prominence of content, including the possibility that adverse or unwanted results may appear more prominently depending on the search terms used;
4. if Periscope submits content removal applications to a web host, there is a risk that the host may reference the application on their website;
5. Periscope at its sole discretion may refuse to provide or cease providing Reputation Management Services for any reason including but not limited to circumstances in which a Subject Person is involved or alleged to have been involved in a serious crime, including but not limited to violent crimes (e.g., murder, assault, kidnapping), sexual offenses (e.g., rape, sexual assault, child exploitation), human trafficking, terrorism and related activities;
6. the determination of what constitutes a serious crime is at the sole discretion of Periscope;
7. Periscope does not guarantee or warrant:
  1. that Periscope will find or identify to the Client or the Subject Person all examples of internet content regarding the Subject Person;
  2. the accuracy or completeness of the materials or the reliability of any content on any website or other publication provided by Periscope in the course of providing the Reputation Management Services;
  3. that the Reputation Management Services will result in the removal, modification or suppression of online material, or achieve any other outcome desired by the Client;
releases Periscope from any liability for any loss or damage (including Consequential Loss) arising from or in connection with the Reputation Management Services under this clause 14.

AUSTRALIAN CONSUMER LAW

Where the Client is provided Services as a Consumer:

the Services are supplied subject to the Consumer Guarantees;
if the Services fail to meet any Consumer Guarantee, the Client will be entitled to such rights and remedies as are permitted or provided in the Australian Consumer Law for such failure, to the extent that such rights and remedies cannot be lawfully excluded;
the Client may only exercise any right or remedy for breach of an Consumer Guarantee strictly in accordance with the rights and responsibilities of the Client under the Australian Consumer Law.

GENERAL LIMITATION ON LIABILITY
1. This clause 16 does not limit the liability of Periscope under the Australian Consumer Law.
2. Periscope shall not be liable for any guarantee, warranty or representation as to the quality, performance, and fitness for purpose or otherwise of any Services unless expressed in writing and any such warranty or representation shall be limited to its express terms.
3. None of the Implied Terms apply to any Contract except to the extent that they cannot be lawfully excluded.
4. Periscope’s liability for breach of any provision of any such Contract or for breach of any Implied Terms which by force of law cannot be excluded from applying to any such Contract is limited at the option of Periscope to repairing or re-supplying the Services which have been found defective, or, paying the cost of re-supplying the Services which have been found defective.
5. Periscope is not liable in tort for any loss or damages suffered by the Client or by any third party.
6. In no circumstance whatsoever shall Periscope be liable to the Client or to any third party for any Consequential Loss in connection with any Contract or Implied Terms and the Client will keep Periscope fully indemnified against any claim made against Periscope by the Client or a third party for Consequential Loss.
PRICES AND GST
1. Unless otherwise stated all prices quoted by Periscope are net, exclusive of Goods and Services Tax (GST).
2. GST applies to the provision of Services by Periscope and the amount payable by the Client will be increased by a percentage equal to the prevailing of GST rate at the time of delivery of the Services.
3. Periscope may amend their pricing at any time by giving prior written notice to the Client of such amendment.
Revenue Sharing

If the Quotation is expressed to be a revenue sharing agreement, profit-sharing agreement, commission-based or similar, then as consideration for the provision of the Services by Periscope:

the Client must, in addition to any fixed fee component included in the Quotation, pay any portion of the Client’s Revenue set out in the Quotation calculated and payable at the times and in the manner as set out in the Quotation (Fee);
the Client must ensure that Periscope has full and uninterrupted access to the Sales Data and, upon request by Periscope, provide to Periscope such other information or documentation as Periscope reasonably requires to be able to calculate the Fee, including but not limited to providing data from Square, Stripe, Myob, Xero or any other accounting software used by the Client; and
if Periscope’s access to the Sales Data is revoked, restricted or otherwise hindered for any reason, the Client agrees to provide the Sales Data (and/or any information or documents required by Periscope for the purposes of calculating the Fee) to Periscope upon request within ten (10) Business Days, and the Client indemnifies Periscope for any loss suffered by Periscope arising from a failure of the Client to satisfy its obligations under this clause 18.2.
for the avoidance of doubt:
1. Periscope makes no warranty or guarantee that the delivery of the Services will result in an increase to Revenue;
2. if the provision of the Services does not result in an increase to Revenue, Periscope will remain entitled to any other agreed fees set out in the Quotation.

DISBURSEMENTS
1. Any disbursements incurred by Periscope in providing the Services to the Client will be due and payable by the Client and will be in addition to the price of the Services provided by Periscope unless otherwise advised in writing.
2. Periscope may require such Disbursements, whether estimated or actual pricing, to be paid for in part or in full before Periscope incurs any Liability for the Disbursements.
3. Periscope may, from time to time, require the Client to provide their credit card details to be entered online to the relevant supplier of services to facilitate advertisement spend, like Google Ads, for the ongoing payment of their third party fees. Periscope has no liability to pay any amounts for advertisement spend. Where the Client provides credit card details to Periscope, Periscope will ensure that these details are used only for the purpose of entering them online to arrange the ongoing payments to be taken by direct debit and once these credit card details have been entered online such credit card details will be destroyed by Periscope. The Client must ensure that this credit card always has funds available for the payment of these fees, and if the credit card is declined for any reason whatsoever Periscope will advise the Client of the same and the Client will be required to provide new credit card details within 48 hours of such communication.
4. The Client irrevocably authorises Pericope to provide their information, including their credit card information, to the third party suppliers for the purpose of this Contract, and the Client indemnifies and releases Periscope in respect of any claim or liability that arises from any fraud or misuse of their credit card details that occurs through no fault of Periscope.
5. The Client must indemnify Periscope against all Liabilities incurred as a result of any failure by the Client to reimburse Periscope for Disbursements under this clause.
6. Periscope will not be liable to the Client for any price amendment of any third party and if a third party amends their pricing then the Client must pay this new pricing.
ADMINISTRATION FEE

Periscope reserves the right to charge the Client a reasonable administration fee for issuing any duplicate invoices, statements or other documents requested by the Client, where such document has previously been provided by Periscope.

QUOTATIONS
1. Subject to clause5.4, all Quotations are valid for 30 days from the date of Quotation.
2. Periscope reserves the right to charge the Client for any costs incurred as a result of the Client varying its Quotation or the Contract, correcting any errors or omissions referred to in clause 21.3, or requiring Goods urgently.
3. Periscope will supply the Services on the basis of the Proposal and Quotation (whether written or oral). Periscope will not be responsible for any errors or omissions in relation to the Services where those errors or omissions result wholly or partially from incomplete or unclear instructions provided by the Client.
4. The Quotation will outline any exclusions from the Services.
CANCELLATION
1. Periscope may cancel any Contract any time before Services are provided by giving written notice to the Client. On giving such notice, Periscope will repay to the Client any sums paid in respect of the Services. Periscope will not have any other liability in respect of such cancellation.
2. Subject to clause 5.4, the Client may only cancel a Contract in the following circumstances:
  1. by providing thirty (30) days notice in writing of such cancellation; or
  2. at any time except with Periscope’s prior written consent.
3. In the event that the Client cancels a Contract otherwise than under clause 5.4:
  1. Periscope may retain any deposit or other sums paid on account of the Services; and
  2. if payment is not already made in full, the Client will be responsible for any losses incurred by Periscope in respect of such cancellation (including loss of profits, loss of anticipated savings, economic loss or interruption of business loss or other incidental, consequential or indirect damages).
4. In the event the Client cancels a Contract under clause 5.4, Periscope will repay to the Client any sums paid in respect of the Services. Periscope will not have any other liability in respect of such cancellation.
SUSPENSION OR TERMINATION OF SERVICES BY Periscope
1. If the Client makes a default in any payment due to Periscope, commits any act of bankruptcy or enters into liquidation whether voluntary or involuntary, Periscope may in its absolute discretion, suspend supply of any Services to the Client or cancel any Contract with the Client, without prejudice to any other rights of Periscope
2. No default by the Client or action taken by Periscope under clause 23.1 will prejudice any rights of Periscope against the Client whatsoever, including any right to recover any amounts due for Services previously provided by Periscope to the Client.
CONFIDENTIAL INFORMATION
1. The Recipient agrees in favour of the Provider that during the term of this Contract, and after the expiration of this Contract, that all Confidential Information provided to the Recipient or of which the Recipient becomes aware as a result of this Contract:
  1. will be kept strictly confidential;
  2. will not without the Provider’s consent:
    1. be disclosed or divulged to any third party;
    2. will not be copied or reproduced;
    3. will not be used for any purpose or enterprise other than for the purpose of this Contract;
  3. will be safely and securely stored when not in use; and
  4. will remain the absolute and exclusive property of the Provider.
2. This duty of confidence does not extend to Confidential Information:
  1. which is known to the Recipient at the date of this Contract; or
  2. which comes into the public domain after the date of the Contract otherwise than as a result of a breach of the Contract by the Recipient; or
  3. which is disclosed to the Recipient by a third party with the right to do so or which is required by law to be disclosed, provided that the Recipient notify the Provider as soon as such Confidential Information becomes known to the Recipient; or
  4. which is disclosed by the Recipient as required by law.
3. The Recipient bears the onus of proof of the matters referred to in clause 24.2.
4. The Recipient must bind its Authorised Persons, employees, and permitted agents and subcontractors (if any) who have access to the Confidential Information to comply with all the Recipient’s obligations under this clause.
5. The Recipient must indemnify the Provider against all Liabilities in respect of any breach of this clause 24 by the Recipient or any Authorised Persons, employees or permitted agents or subcontractors of the Recipient.
INTELLECTUAL PROPERTY
1. Pre-Existing Intellectual Property

Notwithstanding any other clause of this Contract, the ownership of the Intellectual Property Rights in any item which exists prior to the commencement, or is created independently, of this Contract (Pre-Existing IP) will not be altered transferred or assigned merely by virtue of a party using that item for the purposes of this Contract.

Licence to use Pre-Existing IP

To the extent that the Pre-Existing IP owned by Periscope is incorporated into the provision of any Services, in accordance with this Contract, unless those items are licensed to the Client under a separate agreement with Periscope, Periscope grants a non-exclusive, world-wide, royalty free licence to the Client to use the Pre-Existing IP, but only to the extent necessary for the purpose of obtaining the full benefit and use of the Services as contemplated by this Contract, and only for the Term unless agreed to otherwise by Periscope.

Ownership of what is created in the provision of the Services

Unless stated to the contrary in writing, Periscope:

assigns to the Client the Intellectual Property Rights in any materials created as part of the Services (and in all research and reports commissioned by the Client and used to support or provide the Services) and acknowledges that the Client will be the owner of such materials immediately upon their creation;
must ensure that the Intellectual Property Rights in any materials created as part of the Services by any third party on its behalf are assigned to Periscope immediately on their creation, so as to enable Periscope to comply with and give effect to the assignment under this clause;
consents to all acts or omissions by or on behalf of the Client that might otherwise constitute an infringement of moral rights in the materials produced as part of the Services.

This clause 25.3 does not apply to any part of the Services that is Pre-Existing IP.

Licence to the Client’s Intellectual Property

The Client grants a perpetual, non-exclusive, world-wide, non-transferrable, royalty free license to Periscope (including the right to grant sub-licenses) in respect of:

the Client’s Intellectual Property Rights in or in relation to any information or materials provided by the Client to Periscope for the provision of the Services, but only to the extent necessary for the purpose of providing the Services as contemplated by this Contract; and
the Intellectual Property Rights in or in relation to any information or materials created by Periscope and which is assigned to the Client pursuant to clause 25.3, with the authority to use the information or materials produced in providing services to other clients (provided such use does not infringe the Client’s Intellectual property Rights which are licensed pursuant to clause 25.4.1).

Warranties by Periscope

Periscope warrants that neither:

the provision of the Services by Periscope; or
the exercise of any rights under clause 25.2,

will infringe any Intellectual Property Rights of any third party.

Warranties by the Client

The Client warrants that neither:

the provision of the information and materials supplied by the Client or the Client’s Intellectual Property for the Services; or
the exercise of any rights under clause25.4,

will infringe any Intellectual Property Rights of any third party.

PLACE OF CONTRACT
1. This Contract is made in the State of South Australia.
2. The Client and Company agree that unless otherwise stipulated by Periscope all disputes arising between them shall be submitted to the courts of the State of South Australia and any court competent to hear appeals from those courts of first instance.
DISPUTE RESOLUTION
1. Any dispute between the parties arising from the performance of the provisions of this Contract and any invoice for payment issued by Periscope to the Client must be attempted to be settled between the parties by an authorised representative with authority from each party meeting within fourteen (14) days of notification of a dispute in writing from one party to the other party. Such meeting is to take place within the state of South Australia at a place nominated by Periscope.
2. If the meeting referred to in clause 27.1 does not result in the settlement of the dispute between Periscope and the Client, the dispute may then be referred to mediation, if agreed by both parties. The mediator is to be appointed by agreement between the parties and in the event that the parties agree to mediate but within seven (7) days of agreeing to such mediation cannot agree to the mediator to be appointed then the mediator is to be appointed by the then current President of the Law Society of South Australia. The costs of any mediation are to be borne equally between the parties.
3. If the dispute cannot be settled through mediation, or the parties do not both consent to a mediation, then either party is at liberty to commence legal proceedings.
4. During the period in which the dispute is being resolved, the parties must continue to perform all of the provisions of the Contract which are not under dispute.
MISCELLANEOUS
1. A Contract may be altered in writing signed by each party.
2. Unless otherwise provided, a party may in its discretion give (conditionally or unconditionally) or withhold any approval or consent under a Contract.
3. The Client must not assign or otherwise deal with a Contract or any right under it without the written consent of the other party.
4. A Contract constitutes the entire agreement between the parties about its subject matter and supersedes any prior understanding, agreement, condition, warranty, indemnity or representation about its subject matter.
5. A waiver of a provision of or right under a Contract must be in writing signed by the party giving the waiver and is effective only to the extent set out in the written waiver.
6. The failure, delay, relaxation or indulgence by a party in exercising a power or right under a Contract is not a waiver of that power or right.
7. An exercise of a power or right under a Contract does not preclude a further exercise of it or the exercise of another right or power.
8. Each indemnity, obligation of confidence and other term capable of taking effect after the expiration or termination of a Contract, remains in force after the expiration or termination of the Contract.
INTERPRETATION

In these Conditions, unless the context otherwise requires:

headings do not affect interpretation;
singular includes plural and plural includes singular;
a reference to a party includes its executors, administrators, successors and permitted assigns;
a reference to a person includes a partnership, corporation, association, government body and any other entity;
an agreement, representation, warranty or indemnity by two or more parties (including where two or more persons are included in the same defined term) binds them jointly and severally;
an agreement, representation, warranty or indemnity in favour of two or more parties (including where two or more persons are included in the same defined term) is for the benefit of them jointly and severally;
a reference to legislation includes any amendment to it, any legislation substituted for it, and any subordinate legislation made under it;
a provision is not construed against a party only because that party drafted it;
an unenforceable provision or part of a provision may be severed, and the remainder of these Conditions continues in force, unless this would materially change the intended effect of these Conditions;
the meaning of general words is not limited by specific examples introduced by ‘including’, 'for example' or similar expressions.

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