Checkout Process

In e-commerce, the checkout process is the sequence of steps a customer follows to complete a purchase on an online store. This process typically includes stages like selecting items, choosing shipping options, providing billing and shipping information, and making a payment. A well-designed checkout process is crucial for a good customer experience, as it can impact conversion rates and customer satisfaction. Streamlining the checkout process by reducing the number of steps, offering multiple payment options, and ensuring security can significantly enhance the likelihood of successful transactions.

Digital Marketing

More Glossary Terms

Customer Experience

Customer experience refers to the overall perception a customer has of a company, based on interactions at every touchpoint.

Custom CMS

A custom CMS is a content management system built specifically to meet the unique needs of a website or organization.

CTR

CTR, or Click-Through Rate, measures how often people click on an ad, email, or link after seeing it.

CTA

A CTA is a prompt on a website that urges visitors to take a specific action, like 'Buy Now' or 'Subscribe'.

CSS

CSS, or Cascading Style Sheets, is a language used to style and layout web pages.

CRM Software

CRM software is a tool that helps manage a company's interactions and relationships with customers and potential customers.

Copywriting

Copywriting is the act of writing text for advertising or marketing purposes.

CRO

CRO, or Conversion Rate Optimization, is the practice of increasing the percentage of users who perform a desired action on a website.

Credibility

Credibility refers to the trustworthiness, reliability, and believability of a source or information.

Conversion Tracking

Conversion tracking is a method of tracking actions visitors take on a website, like purchases or sign-ups.